Privacy Policy

 

This document provides information about the collection, processing and use of personal data obtained from you by the online store run at www.calmean.com , CALMEAN mobile applications, and the data collected throughout the period of use of the CALMEAN Services.

The administrator of your personal data is Camo Code Sp z o.o. with headquarters in Warsaw, ul. Stawki 2

You can contact the Administrator:

By email: kontakt@calmean.pl

  • By poast mail: CamoCode, Stawki 2 Street, 00-193 Warsaw, Poland
  • Customer service is open: Monday to Friday from: 9:00 to 16:00

The privacy policy is part of the CALMEAN Services Regulations and should be read together with the above-mentioned document. The content contained in the privacy policy should be interpreted on the basis of the Calmean Services Regulations and the CALMEAN Store Regulations.

 

What data do we process?

We process:

  • Data that you provide or leave as part of using our web store, necessary to complete the order in the store, and data necessary to process warranty and complaint submissions, as well as customer service help.
  • Data needed to create an efficient and working account to use the CALMEAN service, in particular: email address and telephone number. These data will be used to log in to the service, as well as to receive notifications about the status of the device.
  • Data needed to perform the parental control service by the User. These are the data that the User provides himself as part of his account in the service; Our processing is limited only to providing virtual space on which it places this data. These may include in particular: phone numbers and contact names from the device’s address book, time of using the device, time of using mobile apps, information about downloading the apps, URLs and time of visited websites, device locations, profile picture and name of the profile created by User. These data will be available and will only be presented to the user.
  • In addition, we process the data you leave as part of navigating our sites and mobile app.

What are the purposes and legal grounds for the processing of your personal data and for what period will it be processed?

The purpose of data processing Legal basis Processing period
Implementation of the contract on the CamoCode line – the user (these agreements are usually the regulations that you accept before using the service), including providing services to you, matching services to your needs, analyzing and improving services and ensuring security when using services. art. 6 par. 1 lit. b) GDPR – essential to perform the contract to which the User is a party Until the expiration of the contract with CamoCode, with the provison that sometimes, these data may be processed also after the expiration of this contract, if it is allowed or required under applicable law, e.g. processing for statistics, billing or claims.
Statistical measurements art. 6 par. 1 lit. f) GDPR – legitimate interest of the administrator until effective objections are made
Marketing of our products and services (including analyzing data for advertising and marketing purposes, ad targeting) Art. 6 par. Article 6 paragraph 1 lit. a) – voluntary consent until the consent is withdrawn
Your sensitive data (health-related data such as device location, medical history, test results, and lifestyle habits) is processed for the purpose of providing health services, analyzing data to improve the application’s functionality, and communicating with users. Art. 6 par. Article 6 paragraph 1 lit. a) – voluntary consent until the consent is withdrawn

 

Data Protection Mechanisms

Protection of Personal Data: All personal data is stored on secure servers, and access to it is restricted to authorized personnel. We use data encryption to protect your information from unauthorized access.

Data Retention: Your personal data will be stored for the period necessary to fulfill the purposes for which it was collected, after which it will be deleted in accordance with applicable laws.

Notification of Breaches: In the event of a personal data security breach, we will promptly inform you and take appropriate steps to minimize the impact of the breach.

To which recipients will your personal data be transmitted?

In order to implement the contract, we can share the data collected from you with partners, by means of which we fulfill obligations such as to courier companies, payment system operators or companies handling complaints,

  • To entities processing them on our behalf, e.g. IT service providers, marketing agencies, companies providing advertising measurement and targeting services, or other subcontractors of our services,
  • Entities entitled to obtain data on the basis of applicable law, e.g. courts or law enforcement bodies – of course only if such a request is made based on an appropriate legal basis.

Your data may in certain cases be transferred to recipients from third countries, i.e. from countries outside the European Economic Area, e.g. if it is necessary for the provision of services to you or if it will be on the condition of a different, valid legal basis.

 

What are your rights related to the processing of personal data and how we implement your rights

The legal provisions impose an obligation on us to exercise the entitlement within 30 days, and in particularly complicated cases it is a three-month period. You can implement your right in any way, but depending on the scope of the application, we suggest using the prepared tools, i.e.:

· user account / mobile application panel as part of the CALMEAN service

· by mail to the address of the Data Administrator

 

In particular, you have the following rights:

  • Right of access, including obtaining a copy of the data. Reporting via the www panel / mobile application, by using the appropriate application option. After submission, within the time provided, you will receive a link to the location from which you will be able to download the file with a copy of the personal data we process.
  • Right to object / Application by email (contact@calmean.com). After the notification, within the prescribed period, you will receive information – regarding the standpoint of the Data Administrator.
  • The right to request correction of data / If you have an account under the CALMEAN services, you can change the data yourself; If your application goes beyond the functionalities provided, you will receive information from us and confirmation of the data change.
  • The right to delete data (in certain situations) / reporting via the www panel / mobile application, by using the appropriate notification option. After submitting, you will receive the information – the standpoint of the Data Administrator / information about the removal / anonymisation of the information you requested.
  • The right to lodge a complaint to the supervisory body dealing with the protection of personal data,
  • The right to limit data processing / submitting via email address (contact@calmean.com) After the notification, within the prescribed period, you will receive information – the standpoint of the Data Administrator, and if your request will also be justified confirmation of the processing limit.
  • Withdrawal of consent – at any time you can withdraw any consent you give for the processing of data (e.g. for marketing purposes). Reporting via e-mail (contact@calmean.com) After submitting, you will receive information – the standpoint of the Data Administrator within the prescribed time limit.
  • The right to transfer, i.e. to receive from the administrator your personal data, in a structured, commonly used machine-readable format / Application via www panel / mobile application, by using the appropriate notification option. After submitting, you will receive a link to the location within which you will be able to download a file with a structured copy of your personal data, ready for transfer. The first application is made free of charge, subsequent ones may be paid in accordance with information supplied by the Administrator.

Questions and reservations

Questions and any reservations regarding this Privacy Policy can be directed to: contact@calmean.com